The Michigan Dental Association, abbreviated MDA, is Michigan’s primary source for oral healthcare and home to more than 5,500 Michigan dentists. MDA dentists are dedicated to upholding the highest standard of practice so that you and your family can receive the best oral care.
A Michigan Dental Association dentist has made a special commitment to uphold the ethical code, practice standards, and mission of the MDA:
- to encourage the improvement of the public’s oral health;
- to enhance MDA members’ ability to provide ethical care through education, training, and service; and
- to promote the science and art of dentistry.
Dentists outside of the MDA have no such commitment, and may not uphold the same rigorous safety and health standards as your local MDA dentist. This commitment ensures that you and your family receive the best oral health care available.
Check out the MDA’s online directory of dentists in the Find a Dentist section. If you already have a family dentist, be sure to ask if he or she is a member the next time you visit the office. Also, be sure to look for the MDA membership sticker in your dentist’s office. Find A Dentist ›
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Concerned About Your Care?
When you choose an MDA member dentist, you’ve chosen a dentist who is committed to providing the highest quality dental treatment possible. The MDA realizes that differences sometimes exist between a patient and a dentist. For that reason, we have a dispute resolution program, our peer review system, to assist patients and address their concerns regarding the treatment they received from an MDA member dentist.
The first step in the peer review process is to inform the dentist of your complaint and give them the chance to fix the problem. If you have been unable to resolve the problem with your dentist, our peer review process may be able to assist you in reaching a resolution.
- Provides an avenue for patients to be heard and have complaints resolved.
- Meets the needs of the public regarding the quality and appropriateness of dental care.
- Assists parties in avoiding litigation.
- Is an objective and confidential process.
- Helps maintain a high standard of dental care throughout the state.
- If your complaint falls within the scope of peer review, it will be forwarded to the local or specialty dental society Peer Review Committee.
- The committee will first attempt mediation by contacting both parties and clarifying the issue.
- If mediation is not possible, a formal review will take place.
- There is no charge for the peer review service.
- If the treating dentist is not a member of the Michigan Dental Association.
- A complaint about a fee being too high — this is out of the scope of peer review. However, complaints concerning whether a fee should have been charged may fall within the scope.
- Peer review cannot process the same complaint if a formal complaint has already been filed with the State of Michigan, is currently in litigation, or has been resolved through litigation.