I.C. System Inc. has been providing account collection services for MDA members since 1978 and has recovered more than $22 MILLION on behalf of MDA member offices. The professional, ethical, and effective services provided by I.C. System are the only collection programs formally endorsed for members by the Michigan Dental Association. I.C. System offers the following three approaches to fit the collection needs of your practice:

Pre-Collect Plus is designed to help the practice move all (100 percent) of their accounts toward resolution. Many times the practice simply does not know which accounts should be moved on to a collection agency. This service takes that difficult decision and places it squarely on the back of the patient using a first party Final Notice letter. Based on how (or if) the patient reacts, movement toward resolution is guaranteed.

Recovery Plus is designed to collect debts with special emphasis on safeguarding business relationships. This is accomplished by relying upon more conservative methods in the early stages, and at the member’s option, either foregoing more aggressive techniques, or reserving them for later in the process. You decide which approach is best for you.

Premier Collect is designed to maximize debt recovery in the shortest possible time. This is accomplished by using the full range of legal and ethical collection methods available. Debtors are sought out for intensive contact by phone and mail, with consequences of non-payment enforced as appropriate, by credit reporting, attorney referral, litigation services, etc.

I.C. System has a strong commitment to service after the sale, backed by a customer relations staff, easily accessible by a toll-free telephone number. For more information on how I.C. System can improve profitability and cash flow for your dental office, please call (800) 279-3511 and mention you’re a member of the Michigan Dental Association, or complete this online form to request additional information about the MDA collection program.