The MDA’s CE seminars are perfect for dentists and office staff who want easily accessible CE courses. Our topics range from the technical to the practical to the motivational. And, they’re affordable enough for the whole staff. Conveniently located throughout the state, you’ll be able to find the perfect CE course within an easy drive of your practice.
This year we’ve scheduled seminars in Traverse City, Marquette, Lansing, Farmington Hills, Muskegon and Troy. Click on a link below to read more about that particular course.
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Aug. 1
Infection Control
Lansing
Derek Hein
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Sept. 12
Ergonomics
Marquette
Mary Govoni
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Sept. 19
Restorations
Ann Arbor
Stephen Poss, D.D.S.
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Oct. 24
Whole Body Wellness
Lansing
Francis Serio, D.M.D., M.S.
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Nov. 7
Dental Injuries
Marquette
John Braud, D.D.S.
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Dec. 5
Restorative Systems
Farmington Hills
Karl Leinfelder, D.D.S., M.S.
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Jan. 16
Ergonomics/OSHA
Muskegon
Mary Govoni
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Feb. 6
Communication
Troy
Anastasia Turchetta, R.D.H.
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Friday, Jan. 16, 2009
Holiday Inn, Muskegon
Positioning Yourself for Comfort and Success: Ergonomics in Dentistry
and
What’s New with OSHA and Infection Control
Speaker: Mary Govoni
Time: 9 a.m. – 4 p.m. Registration at 8:30 a.m.
Fee: $209 dentists; $129 staff; nonmember dentists add $100
CE Credits: 6
Online Registration: Click here to register!
The morning course is designed to provide the entire dental team with an introduction to ergonomics and the risk factors that may cause work related musculoskeletal injuries. The program focuses on creating a healthy work environment at the front desk as well as in the treatment rooms, through proper posture, appropriate work place design and equipment selection. The program also emphasizes the patient benefits of proper positioning and increased visibility within the oral cavity.
Specific recommendations will be given to prevent back, neck and shoulder pain; reducing stress through greater efficiency and maximizing patient comfort during treatment. The course will also provide an update on OSHA’s voluntary ergonomics standard.
The afternoon course is designed to assist dental teams in meeting the requirement for an annual update on infection control and other safety regulations. The most up-to-date information will be discussed on infection control protocols, OSHA regulations, CDC guidelines, vaccinations for health care workers, record keeping and training requirements, personal protective equipment and other occupational safety information.
Mary Govoni is an internationally recognized speaker, author and consultant on clinical efficiency, ergonomics, OSHA compliance, infection control, and team communication.
- Financial support by MDA Insurance and Procter & Gamble
Registration
Opens at 8:30 a.m. with coffee and rolls provided. Fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.
Room Information
Holiday Inn Muskegon Harbor
939 Third Street
Muskegon, MI 49440
Call for Reservations: (231) 720-7108
Cancellation Policy
A 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.
Refund Policy
Granted upon written request, less $25 administration fee if received by Jan. 13, 2009.
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Friday, Feb. 6, 2009
Somerset Inn, Troy
Five-Star Communication
Speaker: Anastasia Turchetta, RDH
Time: 9 a.m. – 4 p.m. Registration at 8:30 a.m.
Fee: $209 dentists; $129 staff; nonmember dentists add $100
CE Credits: 6
Online Registration: Click here to register!
Has your decision ever been influenced when viewing the universal five-star rating upon choosing a hotel or restaurant? It’s no secret that a true five-star rating offers an enjoyable and memorable experience, which promotes future return visits and referrals. The key in consistently delivering this sought-after rating is providing outstanding customer service. Discover how the essential components of team communication, such as respect, knowledge and positive feedback can generate the stress free and productive atmosphere you’ve always strived for!
The morning session begins with evaluating your professional image from your patients’ view, assessing your practice image from your view and distinguishing the difference and overcoming the verbal-skills impaired.
The afternoon session addresses obstacles affecting your patient’s care, strategies for breaking through burnout, exercises for maintaining the transition from clinical mind to the customer service kind.
This empowering program offers you and your team the opportunity to make the difference in patient care via exceptional customer service skills throughout the practice. Why should your patients settle for less?
Whether speaking nationally or internationally, Ms. Tuchetta’s seminars embrace team-focused, patient-centered values, which complement her 20 years of clinical experience.
- Financial support by MDA Insurance and CareCredit
Registration
Opens at 8:30 a.m. with coffee and rolls provided. Fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.
Room Information
Somerset Inn
2601 West Big Beaver Road
Troy, MI 48084
(248) 643-7800
Cancellation Policy
A 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.
Refund Policy
Granted upon written request, less $25 administration fee if received by Feb. 2, 2009.
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