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MDA One-Day Seminars

The MDA’s CE seminars are perfect for dentists and office staff who want easily accessible CE courses. Our topics range from the technical to the practical to the motivational. And, they’re affordable enough for the whole staff. Conveniently located throughout the state, you’ll be able to find the perfect CE course within an easy drive of your practice.

Dates for the 2013-14 MDA One-Day Seminars appear below. Click on the date for information the courses scheduled for that day.

July 25 Aug. 1 Aug. 15 Sept. 12
Sept. 12 Sept. 26 Oct. 10 Oct. 17
Oct. 31 Jan. 16 Feb. 6  

Friday, July 25, 2014 MDA Headquarters, Okemos (map)

Pain Management in Dentistry and Adverse Reactions and
Drug Interactions in Dentistry

Speaker: Choong Foong, PhD
When: 9 a.m. – 4 p.m. (Registration at 8:30 a.m.)
Fee: $259/Dentists; $139/Staff and Life Member Retired Dentists; $359/Nonmember dentists
CE Credits: 6
Online Registration: CLICK HERE TO REGISTER!

Recent changes in pain medications includes the withdrawal of propoxyphene; the changes in acetaminophen dosing strength; combining ibuprofen and acetaminophen in acute pain management and that FDA is considering moving hydrocodone and acetaminophen/NSIADs (Vicodin; Vicoprofen) combinations from Schedule III to Schedule II. How will all these changes impact patient management? This course will review pain pathophysiology and different classes of analgesic agents commonly used in dentistry. Specifically, the mechanism of action, adverse effects and drug interactions, as well as the indications for each class of analgesic will be presented. Using a case-based format, the presenter will discuss pharmacological strategies for peri-operative and post-operative pain management in patients taking polypharmacy and/or with selected medical problems.

NOTE: This class covers the state’s required one hour CE credit for pain management.

About the speaker ... Dr. Choong Foong works in the Department of Biomedical and Diagnosis Sciences at the University of Detroit Mercy, School of Dentistry.

Financial support provided by MDA Insurance, MDA Services, and Crest Oral B Professional Oral Health.

Accommodations

Staybridge Suites
3553 Meridian Crossing Dr.
Okemos, MI 48864
517-347-3044

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Aug. 1, 2014 MDA Headquarters, Okemos (map)

Cardiac Resuscitation Training (CPR) (BCLS)

When: 9 – 11 a.m. (Registration at 8:30 a.m.)
Fee: $75/Dentists, Staff and Life Member Retired Dentists; $175/Nonmember dentists
CE Credits: 2
Seating Limit: 50
Online Registration: CLICK HERE TO REGISTER!

This emergency planning and response offering is designed specifically for today’s dental office. It meets the requirements for Basic Life Support renewal for two years from the American Heart Association. This program meets Michigan’s current mandatory continuing education CPR requirements. Instruction in this course includes the following:

  • recognizing emergency situations,
  • verbalizing and demonstrating three key components of an emergency response plan, for cardiac/respiratory emergencies requiring rescue breathing and/or CPR and automated external defibrillators;
  • responding and delegating appropriate actions to staff and/or others to initiate CPR and early defibrillation;
  • Key motor skills required for ECC response and resuscitation.

This course meets the Michigan Board of Dentistry’s requirement for dentists, Registered Dental Hygienists and Registered Dental Assistants.

Financial support provided by MDA Insurance, MDA Services, and Crest Oral B Professional Oral Health.

Accommodations

Staybridge Suites
3553 Meridian Crossing Dr.
Okemos, MI 48864
517-347-3044

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Aug. 15, 2014 MDA Headquarters, Okemos (map)

The Proactive Practice

Speaker: Gary Kadi
When: 9 a.m. – 4 p.m. (Registration at 8:30 a.m.)
Fee: $259/Dentists; $139/Staff and Life Member Retired Dentists; $359/Nonmember dentists
CE Credits: 6
Online Registration: CLICK HERE TO REGISTER!

"We don’t change minds, we change perspectives. What does this mean to you? This means that you and your team will leave our event with innovative, sustainable actions that in turn shift attitudes and behaviors in your practice. As a result, you’ll prevent the reoccurring outcomes that create inefficiencies and loss of productivity in your practice!  Our triple win delivers systems built around our Complete Health business model where patients are getting healthier and are happy coming to your practice. Your team is enthused and clear on what needs to be done in support of having productive not just busy days. And you as the doctor are able to be the CEO of your practice being chair side where you love to be and having the time to do more of what you love to do or what you have forgotten you love to do."

The speaker is committed to rebuilding the model from the ground up. This means less focus on symptomatic solutions and more on the root cause of your practice’s issues.

About the speaker ... Gary Kadi is CEO at Next Level Practice.

Financial support provided by MDA Insurance, MDA Services, and Crest Oral B Professional Oral Health.

Accommodations

Staybridge Suites
3553 Meridian Crossing Dr.
Okemos, MI 48864
517-347-3044

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Sept. 12, 2014 Weber's Inn, Ann Arbor (map)

Antibiotics in Dentistry (a.m.)
Medicine, Dentistry, and Drugs (p.m.)

Speaker: Robert Fazio, DDS
When: 9 a.m. – 4 p.m. (Registration at 8:30 a.m.)
Fee: $259/Dentists; $139/Staff and Life Member Retired Dentists; $359/Nonmember dentists
CE Credits: 6
Online Registration: CLICK HERE TO REGISTER!

In the morning session the speaker will discuss the changing antibiotic options in dentistry for acute infections and prophylaxis for old and new antibiotic categories and formulations. The current American Heart Association at-risk patients and the inconsistencies for the ADA/Orthopedic Surgeons’ 2014 recommendations will be discussed. What is recommended for patients already on, or recently on an antibiotic? New data and designs dictate a new approach to cardiac and vascular stents. What is the bottom line on prophylaxis for vascular repairs, the four approaches to renal dialysis, IVC Filters, Hickman catheters, portacaths and the VA vs. VP hydrocephalus shunts. What Medical conditions will affect Antibiotic selections.

In the afternoon the speaker will cover how the dentist is faced with an aging population with a myriad of medical problems and physician prescribed medications. Medical problems like Diabetes Mellitus, Hypertension therapy, Anticoagulant therapy and the drugs for a myriad of Cardiovascular Diseases directly affect Dental Treatment Planning and prescriptions written by the dentist. This course will provide the dentist with a framework for choosing Antibiotics, Analgesics, Local Anesthetics and other TOP 50 DENTAL PRESCRIPTIONS in the context of potential Drug-Drug interactions and disease related complications of the Medically Compromised Patient.

This course is free to Washtenaw and Livingston Districts Dental Society Members. (Limited to the first 150 registrants from these districts.)

NOTE: This class covers the state’s required one-hour credit for pain management.

About the speaker ... Dr. Robert Fazio is Associate Clinical Professor of Surgery at Yale University School of Medicine.

Financial support provided by Washtenaw District Dental Society, Livingston District Dental Society, MDA Insurance, MDA Services, Crest Oral B Professional Oral Health.

Accommodations

Weber’s Inn
3050 Jackson Road
Ann Arbor, MI 48103
734-769-2500

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Sept. 12, 2014 Northern Michigan University, Marquette (map)

Drugs and Dentistry: New Issues and Newer Solutions

Speaker: Karen Baker, MS Pharm
When: 9 a.m. – 4 p.m. (Registration at 8:30 a.m.)
Fee: $159/Dentists; $139/Staff and Life Member Retired Dentists; $259/Nonmember dentists
CE Credits: 6
Online Registration: CLICK HERE TO REGISTER!

Increasing numbers of dental patients are uncontrolled hypertensives or diabetics with complex oral health problems. Many new cardiovascular, central nervous system, and endocrine drugs can interact with dental drugs or affect bleeding or wound healing. Patient self-medication with supplements and over-the-counter drugs has recently been recognized as potentially risky in dentistry. Consequently, more and more patients report chemical and drug allergies and intolerances. Dental professionals are frequently faced with medically complex and chemically challenged patients and need practical strategies for providing safe and appropriate care. The purpose of this course is to identify new drug-related problems encountered in dental practice and to outline practical management solutions. Extensive handouts will supplement discussion of intra-oral drug effects and treatment modifications involving medicated or allergic patients. Drug and supplement references will be compared and recommendations about clinical usefulness will be discussed. Controversial issues related to dental pain management, dietary supplement dangers, and dental drug interactions will be presented. Throughout the program, primary emphasis will be placed on developing consistent strategies for treating medically complex dental patients. An extensive and very current handout will greatly enhance the chair-side value of this fast-paced, comprehensive and practical course.

After attending this course and reviewing the handouts, the participant should be able to:

  • recognize the specific dental treatment modifications necessary to prevent complications in patients with major cardiovascular or central nervous system disorders;
  • prescribe NSAIDs and opiate combinations based on new or updated guidelines;
  • modify dental treatment for patients on new chronic medications for diabetes, asthma, gastroesophogeal reflux disease (GERD) and rheumatoid arthritis; and
  • identify the chronic medications or dietary supplements likely to precipitate major interactions with dental antibiotics, analgesics, local anesthetics, and anesthesia agents.

NOTE: This class covers the State’s required one-hour credit for pain management.

About the speaker ... Karen Baker is on faculty at the University of Iowa College of Dentistry.

Financial support provided by MDA Insurance, MDA Services, Crest Oral B Professional Oral Health, and Dr. Gary Asano.

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Sept. 26, 2014 Grand Traverse Resort and Spa, Acme, Mich. (map)

CNA Dental Professional Liability Risk Management Seminar

Speakers: Ronald Zentz, DDS, Lynda Farnen, JD
When: 12:30 – 5 p.m. (Registration at Noon)
Fee: $75/Dentists; $75/Staff
CE Credits: 4.5
Online Registration: CLICK HERE TO REGISTER!

The CNA Dental Professional Liability Risk Management Seminar is designed for dentists and staff members who wish to enhance patient care and reduce the risk of a malpractice claim. In today’s litigious society, managing risk is more important than ever before. Don’t wait until after you’ve had a malpractice claim to learn the most effective ways to protect your patients — and your practice. Learn from the experiences of your colleagues as our presentation and discussion of actual claims leads you and your staff through a myriad of key risk exposures. Course topics include best practices for managing clinical risks, managing adverse events, improving communication, informed consent and informed refusal, creating patient records that document and support your care, emerging risk issues, and much more.

Sponsored by MDA Insurance and the Professional Protector Plan®

*For additional information on the CNA programs or the MDA endorsed professional liability program, contact MDA Insurance at 800-860-2272.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Oct. 10, 2014 MDA Headquarters, Okemos (map)
FOR DENTISTS ONLY

Who Is Running Your Show?

Speakers: Curt Nurenberg, CHBC, Lisa Knowles, DDS, Jodi Schafer, SPHR
When: 9 a.m. – 4 p.m.
(Registration at 8:30 a.m.)
Fee: $259/Dentists; $359/
Nonmember dentists
CE Credits: 6
Online Registration: CLICK HERE TO REGISTER!

As the practice owner, the dentist wears many hats. None is more important, from a leadership perspective, than strategic planning and guiding the practice into the right direction. Mr. Nurenberg will review how to guide the practice by tracking key practice indicators, and he will explain what happens to the bottom line when no indicators are tracked. He will also explain how to ensure proper systems stay in place. By the end of the day, you will understand why taking care of the money in the practice is paramount to a first-level leadership strategy.

Dr. Lisa Knowles will build on Curt’s leadership and financial topics with a discussion focusing on our core purpose in dentistry. She will challenge current models in place and discuss the importance of practicing with a purpose. She will touch on how to become a desirable leader by remaining objective, holding others accountable, and seeking outside resources to maintain personal balance and motivation. She will also offer a variety of coping mechanisms for handling the stress and pressure placed upon dentists in this leadership role. These second level leadership skills will help doctors relate better to their team members and to their patients. The overall result will be higher production, less stress, and better on-going communication.

Jodi Schafer will discuss how personalities influence behavior and affect team dynamics. She will focus on the importance of coaching and explain what it means to be an influential leader. Attendees will learn an effective way to diagnose the root cause of employee problems in the workplace and learn how to successfully broach the difficult conversations many would rather avoid. The speaker will culminate with a review of what to do when the train falls off the human resources track and none of the strategies seem to be working. Ms. Schafer will help dentists reach third-level leadership skills.

About the speakers ... Curt Nurenberg works with the Rehmann Group from Lansing, Mich. Dr. Lisa Knowles founded Intentional Dental Consulting with the determination of guiding others to think beyond 32 teeth in the way you practice dentistry. Jodi Schafer is owner of Human Resource Management Services, LLC.

Financial support provided by MDA Insurance, MDA Services, and Crest Oral B Professional Oral Health.

Accommodations

Staybridge Suites
3553 Meridian Crossing Dr.
Okemos, MI 48864
517-347-3044

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Oct. 17, 2014 MDA Headquarters, Okemos (map)

Staying Fresh with OSHA Compliance and Infection Control in the Dental Office (a.m.) and Hands-On Infection Control Workshop (p.m.)

Speakers: Marie Fluent, DDS
When: 9 a.m. – 4 p.m. (Registration at 8:30 a.m.)
Fee: $259/Dentists; $359/Nonmember dentists
CE Credits: 6
Online Registration: CLICK HERE TO REGISTER!

Recent breaches of infection control protocol have placed thousands of patients at risk, created media-hype, and have stirred state and national board awareness. Although disease transmission in the dental setting is rare, consequences may be severe, highly publicized and potentially lethal.

This course will review CDC guidelines and OHSA recommendations and the supporting scientific literature. Participants will learn strategies to break the infection “chain of transmission” and prevent exposures to blood-borne pathogens and other infectious materials.

The dental team will understand that the goal of infection prevention is to ensure a mutually safe practice environment for both employees and patients. Participants will learn that infection control is a team based responsibility requiring constant attention, education and compliance.

  • Understand the differences between of CDC guidelines and OSHA Regulations.
  • Understand the importance of an office specific infection control program.
  • Discuss hand hygiene and PPE.
  • Identify steps involved in the Instrument Processing Pathway.
  • Discuss Environmental surface disinfection.
  • Understand the importance of maintaining dental unit waterlines.

In the afternoon this fast-paced and fun workshop will discuss basic infection control in light of current documented knowledge while using products as instructional tools. Misconceptions and common problems will be discussed, along with potential implication and consequences. This program is intended to help participants get maximum effectiveness from their infection control efforts by using and seeing with glow-germs and other activities. Participants will learn to evaluate infection control products for selection and usage.

  • Review basic tenants of infection control.
  • Experience various infection control products while updating correct procedures.
  • Assess personal asepsis practices.

About the speaker ... Dr. Marie Fluent is in private practice at Arbor Lodge Dental.

Accommodations

Staybridge Suites
3553 Meridian Crossing Dr.
Okemos, MI 48864
517-347-3044

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An email is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Oct. 31, 2014 Northern Michigan University, Marquette (map)

Get You’re “A” Game On –
The Five Key Ingredients to a Successful Dental Practice

Speaker: Thomas Lambert, DDS
When: 9 a.m. – 4 p.m. (Registration at 8:30 a.m.)
Fee: $159/Dentists; $139/Staff and Life Member Retired Dentists; $259/Nonmember dentists
CE Credits: 6
Online Registration: CLICK HERE TO REGISTER!

This course is designed to guide you toward establishing a brand new Vision for your practice. With strong Leadership and Team building skills you will be able to guide your patients toward the healthy, beautiful smiles they deserve. Is your Facility “tired”? Dr. Lambert will challenge you to “refresh” your look and create a new brand for your business. You will learn to empower your team with an understanding of the latest digital technologies and how they can enhance the new patient experience, from treatment planning to consultation.

Spa Dentistry, Facebook, texting and email will help you stay connected with your patients. Set your practice apart with this informative and lively lecture.

About the speaker ... Dr. Thomas Lambert is in private practice in Grand Rapids, Mich.

Financial support provided by MDA Insurance, MDA Services, Crest Oral B Professional Oral Health, Sullivan Schein, and Dr. Gary Asano.

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Jan. 16, 2015 — Shoreline Inn, Muskegon (map)

Endodontic Outcomes Based on Scientific Evidence

Speakers: Diwakar Kinra, DDS
When: 9 a.m. – 4 p.m. (Registration at 8:30 a.m.)
Fee: $259/Dentists; $359/Nonmember dentists
CE Credits: 6
Online Registration: CLICK HERE TO REGISTER!

This course is designed for the dental clinician who desires to stay at the forefront of the latest scientific advancements, endodontic techniques and schools of thought. Discussion will include NiTi metallurgy and irrigation technologies that are cutting edge and changing endodontic therapy. This course will cover:

  • The Science & Physics of Instrumentation: Advances in metallurgy and file engineering that address cyclic fatigue and file separation.
  • Efficiency with Fewer Files: Design enhancements that deliver consistent canal shapes in less time and with fewer instruments.
  • Energized Irrigation Protocols: New technologies and techniques for removing bacteria and the smear layer.
  • Obturation: State of the art, centrally condensed gutta-percha technologies vs. single-cone techniques.

Dr. Diwakar Kinra is an Adjunct Professor of Graduate Endodontics and Graduate Periodontics at the University of Detroit-Mercy, School of Dentistry.

About the speaker ... Dr. Diwakar Kinra is an Adjunct Professor of Graduate Endodontics and Graduate Periodontics at the University of Detroit-Mercy, School of Dentistry.

Financial support provided by MDA Insurance, MDA Services and Crest Oral B Professional Oral Health.

Accommodations

Shoreline Inn
750 Terrace Point Blvd.
Muskegon, MI 49440
866-727-8483

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


Friday, Feb. 6, 2015 — Sheraton Detroit Novi Hotel, Novi (map)

Dental Marketing and the New Patient Experience

Speakers: Rhonda Savage, DDS
When: 9 a.m. – 4 p.m. (Registration at 8:30 a.m.)
Fee: $259/Dentists; $359/Nonmember dentists
CE Credits: 6
Online Registration: CLICK HERE TO REGISTER!

Marketing isn’t a ‘One Trick Pony’; in fact, a powerful marketing platform is multi-layered. To successfully market your practice and retain patients, you need to be current with the times, because patient’s expectations have changed. Your team will consider traditional, digital and interactive marketing. This fast paced, fun presentation will demonstrate an effective marketing strategy that is affordable, high quality and easy to implement. The new patient experience is special; you only have one opportunity to WOW your new patient. Within 5-10 minutes, your new patient will decide if he or she will continue to come, refer friends or family or discontinue as your patient.

Your team will be able to implement and understand:

  • The number of new patients you need to meet your goals.
  • How each team member matters to the success of your practice.
  • Your advertising and customer retention budget.
  • Know the systems that are a must for a successful marketing campaign.
  • Your phones: A Joy or an Ouch?
  • The new patient flow thru the office.
  • Verbal skills that increase case acceptance.
  • Effective financial presentations.

Dr. Diwakar Kinra is an Adjunct Professor of Graduate Endodontics and Graduate Periodontics at the University of Detroit-Mercy, School of Dentistry.

About the speaker ... Dr. Rhonada Savage is an international known lecturer, and CEO of Miles Global, an international dental training and consulting firm.

Financial support provided by MDA Insurance, MDA Services and Crest Oral B Professional Oral Health.

Accommodations

Sheraton Detroit Novi Hotel
21111 Haggerty Rd.
Novi, MI 48375
248-349-4000

About MDA One-Day Seminars

One-Day Seminars open at 8:30 a.m. with coffee and rolls provided. The fee includes lunch, breaks and handouts. Location maps will be sent upon confirmation of registration.

Cancellation/Refund Policy

Please note: a 72-hour notice of cancellation is required for all CE programs. Refunds will be granted upon written request, less a $25 administration fee. An e-mail is an acceptable notification.

Questions?

Call the MDA Continuing Education Department at (800) 589-2632, ext. 402.

ADA CERP

The Michigan Dental Association is an ADA CERP recognized provider.

The MDA is an ADA CERP recognized provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The MDA is an AGD Accepted Program Provider for FAGD/MAGD credit (provider number 219252).


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